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Privacy policy

CheckYeti takes the security and confidentiality of your personal data very seriously. Please have a close look at the below Privacy policy (and additionally at our Terms of service and all other documents referred to on this page) to fully understand our policy on how we treat personal information.

Which data may be collected by us?

CheckYeti ("We") may collect information that you provide by filling in forms, text fields or by uploading documents on our site www.checkyeti.com or within our mobile application (the "Site"). This also includes information entered by you at the time of registering on our Site, opening a customer or service provider account, posting material, editing your profile, requesting an activity, and includes but is not limited to your name, address, email address, phone number and documentation that helps us to identify you as a person or business. When you pay for booked activities using a credit card, we do not store credit card information. The payment is processed by a payment solution provider we select at our sole discretion (currently www.mangopay.com). When you contact us or a provider directly via a CheckYeti contact form or email, we may keep a record of that communication. For training purposes, to improve the quality of our customer service and for crime prevention we may record and store any email, telephone or other communication with you or between you and a provider.

Further, CheckYeti may monitor and store activity booking requests and messages you send via our Site. When you report a problem with a booking request or the Site in general we may also ask you for your personal information.

CheckYeti may track certain details of your visits to our Site including but not limited to location data, weblogs, traffic data, device used and other communication data. In addition, we may collect information about your computer including your IP address, operating system and browser type for Site administration and to report aggregate information to our advertisers. This is aggregate, statistical data and does not identify any individual user.

If you download and install a CheckYeti mobile application all data, that you transfer to Apple Inc, iTunes Store, Google Inc or any other app provider, will be collected, stored and otherwise processed by the app providers according to their respective privacy policies, independent from CheckYeti.

How we use your data?

CheckYeti may use information about you to make sure our Site is displayed and presented in the most effective manner for you and for your device; to facilitate the management of your account including automated notifications; to contact you in relation to an activity offered or a booking request; to provide you with information, products and services you request from us; to allow you to participate in interactive features on our Site when you choose to do so; to enforce our Terms of service and this Privacy policy and inform you about changes to our Site.

How we store and secure your data?

Data you provide to us is stored on secure servers and CheckYeti uses secure email communication protocols. Where we have given you or where you have chosen a password which enables you to access certain parts of CheckYeti it is your responsibility to keep this password confidential. Please do not share your password with anyone. The information we collect from you may be stored or transferred to a location outside of Austria. In some cases it may also be processed by staff working for us or our suppliers, operating outside of Austria. By using our Site and submitting your personal data you consent to this transfer, storing or processing. CheckYeti will take all reasonable steps necessary to ensure that your data is treated in a secure way and in accordance with this Privacy policy. Nevertheless, transmitting data via the internet is not completely secure. We will do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our Site. Any transmission of your personal data is at your own risk and CheckYeti cannot be held liable for any loss of data or damages occurring due to misuse of your personal data by third parties.

What do we disclose to third parties?

Once you register on CheckYeti as a service provider and enter your personal information to create a profile page, other users will see some of the data you provided. You can review and amend your profile information in your service provider cockpit at any time. CheckYeti enables customers and service providers to share information with one another in order to facilitate arranging activities. Activities posted by service providers, ratings and reviews of service providers and the profile information of service providers are visible to any user on CheckYeti.

Under certain circumstances we may disclose your personal data to third parties. This may be the case (i) in the event that we sell or buy any business or parts of a business where we may disclose your personal data to the prospective seller or buyer of such business or part of a business; (ii) if CheckYeti or all of its assets are acquired by a third party in which case personal data held by us about you will be one of the assets to be transferred. Further this may be the case if we are under obligation to disclose or share your personal data in order to comply with any legal requirements, or in order to enforce or apply our Terms of service and other agreements, or to protect the rights, property, or safety of CheckYeti, our users, or others. This includes providing to and exchanging information with legal authorities, other companies and organizations for the purpose of fraud protection. In case of payments carried out through CheckYeti, relevant information will be passed on to our external payment solution provider. The payment solution provider may store and process your payment information, personal data and documents independent from CheckYeti. When you permit us to send you newsletters and updates the required data will be hosted by an external email service provider.

From time to time our Site may include links to and from the websites of our partners, advertisers and affiliates. Please be aware that, if you follow any of those links, these websites have their own terms and privacy policies and that CheckYeti does not accept any responsibility or liability for these policies. Please check the respective policies before you enter or submit any personal data on these websites.

Which cookies and tools do we use?

Cookies are commonly used on websites to make them work more efficiently and provide information to the operator of the website. CheckYeti may use cookies that contain information that is transferred to your hard drive. They help us to improve our Site and to deliver a better and more personalized service. Some of the cookies we use are essential for the Site to work properly. When registering with us and when using our Site, you agree to our use of cookies. Please be aware that third parties like for example advertising companies or web traffic services may also use cookies. Commonly these cookies are analytical or performance cookies over which we have no direct control. To operate properly CheckYeti makes use of the following third-party cookies and tools:

  • Facebook: This cookie is needed for the customer registration, the like and share function on the Site. Please also check Facebook's privacy guidelines.

  • Google+: This cookie is needed for the sharing function on the Site. Please also check Google's privacy guidelines.

  • Twitter: This cookie is needed for the sharing function on the Site. Please also check Twitter's privacy guidelines.

  • Vimeo: This cookie is needed for video embedding and the share function on the Site. Please also check Vimeo's privacy guidelines.

  • Google Adwords: These cookies are used to collect Google Adwords-specific user traffic and conversion statistics. Please also check Google Adwords' policies and principles.

  • Google Analytics: These cookies are used to collect information about how visitors use our Site. The cookies collect information anonymously. Please also check Google Analytics' privacy guidelines.

  • AdRoll: AdRoll uses cookies to collect information about your activities on our website in order to supply you with relevant ads. This information does not enable a direct and personal identification. Please also check AdRoll’s privacy policy.

  • Hotjar: These cookies are used to collect information about how visitors use our Site. The cookies collect information anonymously. Please also check Hotjar’s privacy policy.

You are able to block cookies by adjusting your browser settings. If you use your browser settings to block all cookies you may not be able to access our Site or parts of our Site. Unless you have adjusted your browser setting so that it will block cookies our system will apply cookies as soon as you visit our Site.

Your rights as a user

As a user of CheckYeti you have the right to ask us not to use your personal data for marketing purposes. You can exercise this right at any time by sending us a message to support@checkyeti.com.

Updates to our Privacy policy

Future changes to our Privacy policy will be posted on this page. We reserve the right to change or modify this Privacy policy at our sole discretion at any time. You must review this Privacy policy on a regular basis to keep yourself informed of any changes. By using this Site, you agree that the posting of a new or revised Privacy policy on the Site constitutes adequate notice to you of any and all revisions and changes. Continued use of the Site after any such changes or after explicitly accepting the new Privacy policy upon logging into the Site constitutes your agreement to such changes.

If you have any questions

If you have any questions or comments regarding this Privacy policy just send us a message to support@checkyeti.com.

Last update: January 2016

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