Activity Review Content and Moderation Policy

1.  Moderation of Activity Reviews

We reserve the right to monitor and moderate all reviews of activities submitted via our platform. Reviews that are not related to an activity offered by an activity provider on our platform and reviews that do not comply with our guidelines may be edited (if minor modifications can correct the issue) or removed entirely at our discretion.

2.  Reasons for Activity Review Removal

• Fake or Inaccurate Content - Reviews that are fraudulent, misleading, or appear to be generated by bots or competitors.
• Irrelevant or Off-Topic Reviews - Reviews must specifically reflect the activity itself. Feedback unrelated to the actual activity experience, such as administrative processes or external arrangements, should be directed to our support team. We reserve the right to withhold or remove reviews that do not align with this guideline.
• Offensive or Inappropriate Language - Reviews that contain hate speech, personal attacks, discrimination, or any offensive content.
• Abusive Behavior - Reviews that include threats, harassment, or defamatory statements.
• Conflict of Interest - Reviews written by individuals with a vested interest, such as competitors, employees, or providers reviewing their own courses.
• Violation of Privacy - Reviews that disclose personal information without consent.
• Unjustified Negative Feedback Due to External Factors - Reviews primarily influenced by circumstances beyond the control of the activity provider may be evaluated for relevance before being published or retained.
• Misleading or Unfounded Criticism - Reviews must be based on truthful and firsthand experiences. We reserve the right to withhold or remove reviews that contain misleading, exaggerated, or baseless claims that unfairly damage the activity provider's reputation or misrepresent the service provided.

3.  Modifications to Activity Reviews

We do not modify the essence or intent of a review but may correct minor typos or grammatical errors for clarity. If a review includes the name of an activity guide/instructor and could be misinterpreted or cause harm, we may anonymize it or request clarification from the reviewer before publishing.

4.  Reporting an Activity Review

If you believe a review violates our guidelines, you may request its removal by contacting us via our help center. Please provide details about the review in question, including where it appears on our website and the reason for your request. These guidelines ensure that reviews on our platform remain genuine, respectful, and helpful for our community. We appreciate your cooperation in maintaining a trustworthy environment.